FAQs
Does Free People have free shipping?
Yes. You can regularly get free standard shipping promotions on the Free People website. If these are not running, you can shop via the Free People app, or sign up for the newsletter, for free express shipping on orders of $150 or over. Standard shipping normally costs $7.95 or is free for orders over $100 on the Free People website.
How can I get an email discount at Free People?
By signing up for the Free People newsletter, you can get free express shipping on your first order. You’ll also be updated on the latest private sales, new clothing arrivals, and special events from the brand. To sign up, go to the Free People site, scroll to the bottom of the homepage, and type your email into the box.
When are the sales at Free People?
Free People has sales all year with the ‘Sale’ page on its website. Some of the best times to shop the sale are during seasonal events, such as Black Friday. Last year, we saw discounts of up to 50% off selected clothing, including denim jeans and cosy sweaters. Bookmark this page for the latest sales updates, including Black Friday dates.
Does Free People offer gift cards?
Yes, and they are easy to purchase online. These are a great idea for a gift. You can choose an e-Gift card or a physical card to be shipped. You’ll also be able to choose from their whimsical designs online. Gift cards can be anywhere from $25-$1,500.
Can I return or exchange items purchased from Free People?
Yes. You have 30 days to return your Free People order for a full refund. If you are late to return, you will receive an e-gift card. Your items should be returned unworn and unwashed for a refund. Beauty and wellness products should be unopened for a return. Any Vintage Loves or Vintage Revival merchandise cannot be returned. Make sure to check the list of exclusions on the Free People Return Policy page.
Hints & Tips
Sign up for Free People’s newsletter: If you would like free express shipping on your first order, sign up for the Free People newsletter. Not only will you be notified of new collection drops and apparel worth adding to your cart, but you’ll also be told about when a major (or secret) sale is going on.
Get free shipping on orders over $150: You can get free shipping on any order of $150 or over. If you’re at the checkout and just short of $150, you might want to add a beauty product, extra socks, or a gift for your loved ones. Saving money on your shipping can be a game-changer.
Save your more expensive orders for sale season: Free People is a big participant in Black Friday and end-of-season sales. If you’re planning to place an expensive order and can wait to purchase, those times of year might be best to shop. You can usually find discounts on Free People’s selection of comfortable and stylish items, such as 50% off best selling apparel. If you miss Black Friday, you can head to the Sale section for regular discounts all year.
Use Free People’s in-store pickup option: If your order is under $150, you can choose Free People’s in-store pickup option for free collection. This is also a good idea if you need an outfit ASAP, but don’t want to splurge on super-fast shipping.
- Explore our Free People promo codes and select the one that is the best fit for your order.
- Click the link to open the Free People site.
- Add your desired items to your cart and head to the checkout page.
- Copy and paste your promo code into the field that says “Promo code.”
- Click “Apply” to see the savings deducted from your total.
