FAQs
Does J.Crew have free shipping?
J. Crew does have free standard shipping for anyone signed up for J.Crew Rewards. If you’re not signed up, standard shipping costs $5. Your order will be delivered within 3-6 working days.
How can I get an email discount at J.Crew?
You can sign up for the email newsletter at J.Crew by going to the brand’s website. J.Crew will send you any sales updates and the occasional promos. However, J.Crew only gives a 15% first purchase discount if you sign up for the J.Crew Credit Card.
When are the J.Crew sales?
J.Crew has sales throughout the year on its “Sale” page. You’ll usually see the latest sales on its homepage as well. These have previously included up to 60% off for fall. You can search for women, men, or kids sales. Whether you’re looking for denim jeans or outerwear, the sale is a good place to go.
Does J.Crew have a student discount?
Yes. If you’re a student, you can get 15%-off your purchase at J.Crew. You can use this discount up to four times a year. You’ll need to verify your student ID through the online form on the J.Crew website.
What’s J.Crew’s return policy?
J.Crew accepts unworn, unwashed, and undamaged merchandise for a full refund or exchange within 30 days of the purchase date. Online and phone purchase may be shipped back for an $8 fee or returned to a J.Crew store. Refunds will be made in the form of the original payment. All monogrammed, personalized, lingerie, vintage, altered, and final-sale items cannot be returned or exchanged.
Hints & Tips
Join J.Crew Passport: J.Crew’s rewards program means you can earn points on each purchase. For every dollar you spend, you’ll earn one point. When you’ve earned 200 points, you get a $5 reward that can be used online and in-store. You’ll also get free shipping, a birthday gift, early access to new arrivals, double points on cashmere, and free monogramming. There are three tiers for J.Crew Passport members, with better and better perks with each elevated tier. And it’s free to sign up.
Sign up for emails: When you sign up for J.Crew, you can get sales updates and promo codes sent to you. This is a surefire way to find out about them first. You can also get free style news and inspiration from J.Crew.
Check the Sales section: You’ll find the current sales and percentage discounts at J.Crew all in one place. You can filter the seasonal sales by percentage discounts, such as up to 50% off Women’s Fall Essentials. Check the sale at Black Friday as well, with previous discounts of up to 50% off.
Sign up for a J.Crew credit card: If you’re a frequent J.Crew shopper, you might want to sign up for the brand’s credit card. J.Crew credit card members will get 15% off their first purchase. You’ll also get $10 per $200 spent at J.Crew.
Participate in the referral program: If you’re signed up as a loyalty member, you can also refer your friend to the J. Crew Passport loyalty program. Your friend will get $20 off their first purchase of $100. Once they place their order, you’ll get $20 off your next purchase of $100 or more too.
Get the discount for students or teacher discount: J.Crew offers discounts for students and teachers for 15% off each purchase. These discounts can only be used four times a month. You will need to confirm your ID through the JD website to get your discount.
Utilize Style on Demand: J.Crew offers free virtual private shopping appointments. You can choose a J.Crew stylist to book a video appointment with who’ll help you to fulfill your wardrobe needs, from shopping for a wedding to offering suggestions for the office.
How to Use Your J.Crew Promo Code
- Explore our selection of J.Crew promo codes and select the best promo code for you.
- Click the link to open the J.Crew website.
- Add your items to your cart and head to the checkout page.
- Check to make sure your cart meets the requirements for the promo code.
- Copy and paste your promo code into the field that says “Add a promo or gift card.”
- Click “Apply” to see the savings deducted from your total.
