FAQs
Can I get free shipping at Ssense?
Ssense offers free express shipping to the US on orders over $100. Otherwise, shipping will cost $14 for orders under $100. Express shipping will take between 2-5 business days.
Does Ssense have a welcome offer?
SSENSE currently has a 15% promo code that customers can use on new-season styles. Simply copy and paste the promo code into the promo code box when you check out.
Can I shop the Ssense sale?
Ssense runs frequent sale events during seasonal periods such as Christmas or Black Friday, so make sure you check the Ssense website during these times.
Can I sign up for the email newsletter?
Enter your email address into the email pop-up box at the footer of the Ssense website to receive emails from SSense. You’ll be the first to hear about the latest news, offers, promotions, sales, and more.
Does Ssense accept returns?
You can request a return via your Ssense account, or you can work with customer service to complete the return process. Ssense does not include return shipping slips in original shipments in an effort to reduce waste. Exchanges are not available directly, but if you return your item, you will receive a full refund, after which you can place a new order for the desired item.
Hints & Tips
Join the affiliate program: Joining the affiliate program will allow you to earn a commission when shoppers make a purchase on Ssense. Through this program, you will receive biweekly or monthly payouts in any currency.
Make returns for free: Ssense offers free returns to shoppers located in Canada, the United States, and Japan.
Download the Ssense app: Downloading the Ssense mobile app will allow you to browse the latest pieces and exclusives from your phone. You can also view a more personalized edit of recommended brands, designers, trends, and more.
Work with a personal shopper: Ssense offers a personal shopping service that is complimentary to Ssense clients. This service grants special access to a personal stylist who helps you make the best selections among the 600+ brands offered on the site. They can also help you find the items that best fit your personal style, offer exclusive benefits, and grant you early access to new collections.
Use price adjustment: Ssense is committed to making sure you receive the best service possible, especially when it comes to price adjustments. If you purchased an item that has gone on sale within 14 days of your order being placed, the price adjustment will be applied once per item.
How to Use Your Ssense Promo Code
- Explore our selection of Ssense promo codes and select the best promo code for you.
- Click the link to open the Ssense website.
- Add your desired items to the cart and head to the checkout page.
- Copy and paste your promo code into the field that says “Gift Card/Store Credit/Promo Code.”
- Click “Use Code” to see the savings deducted from your total.
